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The Employer's Legal Duties with regard to Work-Related Stress

There are numerous acts in place that play a role in the management of stress in the workplace which employers must adhere to:  

 

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Under the Health and Safety at Work etc Act 1974  every employer has a legal duty to provide a safe and healthy workplace. The Act states "It shall be the duty of every employer to ensure, as far as is reasonably practicable, the health , safety and welfare at work of all his employees"

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Under the Management of Health and Safety at Work Regulations 1999 employers have a statutory duty to regularly assess potential risks to the health of their employees. 

The Public Order Act 1986, Disability Discrimination Act 1995, The Employment Rights Act 1996, The Prevention of Harassment Act 1997, and The Working Hours Directive 1998 are examples of other Acts which can be involved in the management of stress in the workplace.  

It is important to remember that both employer and employee have duty of care responsibilities.   Although the employer holds the primary duty of care it is recognised in law that an employer cannot carry out his duties properly without the co-operation and the assistance of the workforce.    

Landmark Cases

Not taking action can result in costly litigation as the two high profile cases below illustrate:

John Walker, a  senior social worker employed by Northumberland County Council had two mental breakdowns brought on by stress and overwork, suing the Council  after the second when he lost his job.  Mr. Walker claimed that his health had been damaged as a result of excessive stress at work.  In 1996 he was awarded nearly £200,000 following an appeal, with the employer's total cost being around £500,000.  

 

In 1999 Beverley Lancaster was awarded more than £67,000 compensation by Birmingham City Council. This is believed to be the first time that an employer has accepted liability in a UK court for personal injury caused by work related stress. 

 

Since these cases there has been a steady increase in stress related claims.  In January 2000 compensation payments soared even higher with two settlements in excess of £200,000. Then in May 2000 a teacher who had experienced a nervous breakdown as a result of stress at work received a record £300,000.

In February 2002 The Court of Appeal overturned three stress cases in an attempt to establish a consistent framework across the legal system for dealing with stress-related personal injury claims.    Among the guidelines put forward by the Appeal Court judges were the statements that employers are:

  Entitled to take what an employee says at face value in most circumstances

  Only in breach of their duty if they fail to take reasonable steps

  Unlikely to be found in breach of their duty if they offer a confidential advice service with referral to appropriate counselling or treatment.

This ruling had a mixed reception.    Some believed it could lull employers into a false sense of security and others that it had not emphasised the necessity for risk assessment by employers.

Since the Court of Appeal ruling other cases have occurred demonstrating that the courts do, in fact, expect employers to exercise in favour of an employee who is known to be prone to stress-related illness.    In the case of Morris Young v The Post Office in 2002, the court found that the Post Office had been negligent by not taking sufficient trouble to monitor that an employee, who had suffered two breakdowns, was not exposed to conditions, which he found stressful.   The Post Office had mainly relied on the employee telling them that he was still finding problems at work after his return.   The court found that this was not an acceptable excuse and ruled that although he had not been heard complaining about stress, it was plainly foreseeable that there was a risk of recurrence upon his return to work.

To obtain current HSE guidance on work-related stress contact:

HSE Books, P.O. Box 1999, Sudbury, SuffolkCO10 2WA.   Tel: 01787 881165,  Fax: 01787 313995, Website: www.hsebooks.co.uk

   

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